Smartphones Key to Unlocking Frictionless Patient Registration

Today’s tech-savvy consumers demand convenience in every aspect of their lives, and healthcare is not different. However, creating efficient and personalized processes in care delivery remains an elusive goal.

Even the patient check-in process fraught with issues. Providers continuously wrestle with their data, unable to identify individuals correctly, leading to patient safety events, billing errors and significant frustrations for clinicians and consumers alike.

In this op-ed for MobileHealth Times, NextGate’s CTO Daniel Cidon says the industry must now leverage the innovations of smartphone technology to support convenient, frictionless patient registration while improving consumer satisfaction and reducing the potential for errors.